Rose & Thomas

Human at the Core.
AI Where It Accelerates.

Human at the Core.
AI Where It Accelerates.

We help retail leadership teams put AI where it adds real value — streamlining operations, sharpening decisions, and keeping teams focused on what matters most: the customer.

Who We Are

We’re an AI-first consultancy built for the next generation of retail leadership.

Rose & Thomas helps CEOs and executive teams in luxury and apparel move at the speed of their customers. We embed AI into strategy, operations, and customer engagement—so organizations become more nimble, more resilient, and more growth-focused.

Our approach blends European precision with American scale. In London, we help mid-sized brands stay agile. In New York, we help large retailers move like startups.

We believe AI should accelerate what matters most: human craft, customer connection, and business growth.

Integrity

Integrity

We say what we mean and deliver what we promise.

Integrity

Curiosity

Curiosity

We ask the questions others overlook

Integrity

Clarity

We simplify complexity into direction.

Integrity

Collaboration

Collaboration

Delivered with you, not for you.

Integrity

Confidentiality

Confidentiality

We protect what makes your brand yours.

Integrity

Adaptability

Adaptability

We evolve with your business and your customers.

Integrity

Resilliance

Resilliance

We design processes and systems that thrive under pressure.

Integrity

Impact

We measure success in outcomes, not hours

What We Do

AI Strategy & Roadmap

We translate your vision into an AI-first roadmap … embedding AI into strategic decisions so you move at the speed of your customers.

Customer Engagement

Hyper-personalization isn't a buzzword - it's a competitive advantage. We build AI-driven recommendation engines and virtual assistants that deliver 24/7 personalized support and higher satisfaction.

Operational Optimization

Efficiency fuels growth. From in-store analytics to AI-powered inventory and supply-chain management, we streamline operations so teams can focus on insight and the customer experience

Capability Building & Change

Through Fractional Executive engagements, we build AI literacy inside your organization, helping teams adapt, protect data, and sustain impact.

What We Think

  • Your Most Valuable Customer in 2030 Will Be a Machine

    By 2030, your most loyal and most profitable customer might not be a human. It might be a machine.

  • Your Most Valuable Customer in 2030 Will Be a Machine

    By 2030, your most loyal and most profitable customer might not be a human. It might be a machine.

  • The new merchant - The art of retail merchandising is yielding to autonomous AI

    The art of retail merchandising is yielding to autonomous AI. Merchants that enlist these algorithmic deputies will not merely sharpen performance; they will outpace the competition.

  • The new merchant - The art of retail merchandising is yielding to autonomous AI

    The art of retail merchandising is yielding to autonomous AI. Merchants that enlist these algorithmic deputies will not merely sharpen performance; they will outpace the competition.

  • Winning Hearts and Algorithms

    How retailers can keep customers and their AI proxies loyal in the age of automated shopping

  • The Price Is Right for Robots

    Your pricing and promotion strategy won’t survive the next wave of AI.